People nowadays would much rather listen to cover songs than original music

A few weeks ago, I attended a virtual Chinese New Year event hosted by a school club that I’ve been a part of since 2019. Though, it wasn’t the same as hosting the event in-person, it was still fun. There were plenty of activities to keep us, the virtual audience, entertained. There were games, dancers … Read more

“Stop Focusing On the Administrative Things, You Can Always Worry About That Later.”

That’s what the Executive Director of the startup non-profit I used to intern in always told me. A little more context: Whenever we were in the middle of a big program launch, one of the most important components was outreach, whether it’d be making phone calls, posting on social media, sending emails, etc. Especially when … Read more

Why I Think Outsourcing Customer Service Is a Ridiculous Move

I never completely understood the idea of businesses outsourcing customer service. I know that part of the reason is to save money. But I read this line from an article, “Outsourcing customer service is not necessarily about cutting corners – it’s about doing your best to fulfill the customer service needs of your customers, and … Read more

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