Simple, Fun, Direct Email Copy
Ellisen Wang One last trip to the customer service memory bank. Let’s talk about an example of what good customer service looks like. To do that, we need to go all the way back to 2015, the year I got my first job in Burger King. For one year, I worked with three managers. The general manager … Read more
Here’s a pleasant customer service story I pulled out of my memory bank. I have two Paypal accounts. One that I currently use. And there’s another one that I created probably years back, but I completely forgot about. Apparently, the older account was created under my email address, but also under my brother’s personal information. … Read more
I personally don’t go to high-end restaurants often. As far as I remember, there have only been two instances where I did go. The first time was at a steakhouse where they served wagyu beef. Fun fact, that was also the first time I ate wagyu beef. I still remember the texture of the meat … Read more
Earlier today, I caught up with a good business friend of mine. We haven’t spoken since May so we had quite a lot to talk about. Most of the conversation was, of course, business related matters. But towards the end, it transitioned into the topic of music. After all, it was a conversation about music … Read more
This world becomes more and more interesting as the days go by. Apparently, yesterday I heard that the US Capitol was raided by none other than Trump supporters to protest against Joe Biden’s presidential victory. I expected something like this to happen in a videogame, but never in the ‘real world.’ What a great way … Read more
Elon Musk has always been a fascinating entrepreneur to me. I recently found out that he gave his baby a very unusual name, X AE A-XII Musk. It may look like he and his wife came up with that name just by having a cat type on the keyboard, but there’s a specific meaning to … Read more
I’m sure nobody would’ve seen this coming. To see videogames covered by mainstream media. To see hundreds of thousands of people attend live gaming events worldwide. For videogames to be people’s full time career. To see a 16 year old win a huge tournament and become a multimillionaire overnight. Gaming has become a thing bigger … Read more
One of my favorite childhood shows was Phineas and Ferb. It’s a Disney show about two boys on summer vacation, and figuring out how to make their days fun. It’s a show that I never got tired of, even though each episode was extremely predictable. Here’s what I mean. Like all TV shows, almost all … Read more
I spent parts of my last fews days of 2020 watching the Harry Potter movie series with some friends who’ve never watched them before. So far, we’ve finished the first three movies: The Sorcerer’s Stone, The Chamber of Secrets, and The Prisoner of Azkaban. It feels great to go through the entire series again, watching … Read more
At least for the first quarter of 2021, I have a rough strategy of how I’m going to approach my business. The focus for this next few months revolves around building my email list much more aggressively and revamp my nurturing process for my future 2021 readers. So here are my plans so far: 1. … Read more